One of the Most Awarded Cleaning & Soft Pressure Washing Companies in Northern VA

Frequently Asked Questions

What areas do you serve? Aqua Clean Solutions serves all of Northern Virginia and Southern Maryland. Specific cities include Aldie, Alexandria, Annandale, Arlington, Ashburn, Bethesda, Bristow, Broadlands, Burke, Centreville, Chantilly, Clifton, Dale City, Dumfries, Fairfax, Falls Church, Fredericksburg, Front Royal, Gainesville, Great Falls, Haymarket, Herndon, Leesburg, Lorton, Manassas, McLean, Middleburg, Montclair, Nokesville, Oakton, Occoquan, Reston, Springfield, Stafford, Sterling, Triangle, Vienna, Warrenton, Winchester, and Woodbridge.

What is soft washing, and why is it better than pressure washing? Soft washing uses low-pressure water combined with biodegradable cleaning solutions to safely remove dirt, algae, mold, and mildew without damaging surfaces. Unlike high-pressure washing, soft washing won't harm your roof shingles, siding, or void warranties. It's especially effective for roofs, vinyl siding, stucco, and delicate surfaces.

Are your cleaning products safe for plants and pets? Yes. We use biodegradable, eco-friendly cleaning solutions that are safe for plants, pets, and the environment. Our team takes precautions to protect landscaping and will rinse plants before and after treatment.

How long does a typical cleaning service take? Most residential house washing or roof cleaning jobs take 2-4 hours, depending on the size of your home and the extent of buildup. We'll provide you with an estimated timeframe during your free consultation.

Do I need to be home during the service? No, you don't need to be home. As long as we have access to your exterior water source and the areas that need cleaning, our team can complete the work while you're away. We'll contact you once the job is finished.

How often should I have my roof or house cleaned? We typically recommend having your roof cleaned every 2-3 years and house washing annually or biannually, depending on your property's exposure to elements, shade, and moisture. Regular maintenance prevents permanent damage and extends the life of your surfaces.

Do you work in the winter months? While we can work year-round in mild weather, the best time for exterior cleaning is typically spring through fall when temperatures are consistently above freezing. Extremely cold weather can affect the effectiveness of our cleaning solutions.

Do you offer maintenance plans or recurring services? Yes! We offer customized maintenance plans for homeowners who want to keep their property looking its best year-round. Contact us to discuss a schedule and pricing that fits your needs and budget.

What payment methods do you accept? We accept cash, checks, and all major credit cards. Payment is due upon completion of services unless other arrangements have been made.

Are you insured, and what does that cover? Yes, we are fully licensed and commercially insured. Our insurance covers any potential damage to your property during our service, giving you complete peace of mind.

Will cleaning my roof void the manufacturer's warranty? No. We are accredited by the Roof Cleaning Institute of America and use methods that are specifically designed to preserve your roof warranty. In fact, many warranties require regular maintenance, which includes proper cleaning.

What if I'm not satisfied with the results? Customer satisfaction is our top priority. If you're not completely happy with our work, please let us know immediately. We'll address any concerns and make it right – that's our commitment to you.